FRS are currently recruiting a Credit Controller for our client based in Northampton. This role is office based.

Salary: £26,000 – £28,000 DOE
Holiday entitlement: 23 8 bank holidays

Responsibilities include but not limited to:

• Maintain and build relationships with customers to ensure collection objectives are met.
• Deal with customer queries to resolution
• Liaise with internal teams to ensure prompt resolution of queries
• Monitor customer accounts and collect debts via telephone, email and letter communications
• Prepare reports to highlight issues (eg over trading, accounts at risk) to management
• Escalate issues as appropriate to the Divisional Credit Manager
• Act as local point of contact for all matters relating to collections and credit management.
• Carry out other duties which fall within reasonable expectations of the role



SKILLS, EDUCATION AND EXPERIENCE REQUIRED
• Hands-on and willing to roll up sleeves
• Demonstrable stakeholder management skills
• Management of a varied workload within a fast-paced environment
• Solid communication skills
• Deep understanding of business principles and practices
• Leadership skills and experience
• Excellent attention to detail and high levels of accuracy